Policies

Terms of Use

Dune Clothier's Terms of Use apply to all users of the website including customers, vendors, contributors, and merchants. These include: Accuracy and completeness of website but do not guarantee it. No warranty or guarantee for the website, or its contents. Dune Clothier's can update or correct website's content without notice. Users are responsible for providing accurate information and account security. Users must notify Dune Clothiers of changes and unauthorized use of their account. Dune Clothier's can cancel, block or restrict access for failing to comply with terms of service. Dune Clothier has a Code of ethics that lists their principles, including respecting the rights of others, acting with integrity, and complying with laws and regulations

Privacy Policy

Dune Clothiers

Effective Date: November 1, 2024

At Dune Clothier, we value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and protect your data when you visit our website and make purchases from our online boutique.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information that you provide to us when you visit our website, make a purchase, or interact with us in other ways. This may include:

Personal Identification Information: Name, email address, mailing address, phone number, payment information (credit card details), and shipping details.
Non-personal Identification Information: Browser type, IP address, and other technical information related to your device and usage of our site.
Cookies: We may use cookies to enhance your experience on our site. Cookies are small data files stored on your device to remember your preferences, improve site performance, and analyze traffic.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

To process your orders and provide customer service.
To send order confirmations, shipping notifications, and marketing communications (with your consent).
To personalize your shopping experience.
To improve our website and products.
To comply with legal obligations or enforce our policies.

3. Sharing Your Information

We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business, such as payment processors, shipping companies, or marketing platforms. These third parties are required to maintain the confidentiality of your information.

We may also disclose your information if required by law, or to protect the rights, property, and safety of Dune Clothier and our customers.

4. Data Security

We take the security of your personal information seriously and implement industry-standard security measures to protect it from unauthorized access, alteration, or destruction. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access: You may request access to the personal data we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal data, subject to certain exceptions (e.g., for legal reasons).
Opt-Out: You can opt-out of receiving marketing emails by following the unsubscribe instructions in our communications.

If you wish to exercise any of these rights or have concerns about your data, please contact us at info@duneclothier.com.

6. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We reserve the right to update or change our privacy policy at any time. Any changes will be posted on this page, and the "Effective Date" at the top of the page will be updated. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

Dune Clothier
Email: info@duneclothier.com
Phone: 704.247.0406
Address: P O Box 5567, Concord NC 28025

marigold-shadows-sweaters-touka-knitted-shrug-scarf-gray

Return Policy

Items can be returned within 14 days of purchase. Items must be returned by mail. Items must be in their original condition with tags attached and in their original packaging. Items that are worn, used, altered, or damaged are not accepted. Refunds are issued in the same form as the original payment. Refunds can take up to 10-15 business days for the refund to appear in your account. Original shipping charges are not refundable. Exchanges are made by mail only.